Telehealth dietitian visits are now possible!

We have always provided Telehealth appointments for nutrition counseling and now that COVID-19 stay at home orders are in place, we are completely geared up to help with your Telehealth dietitian visits.

What do I need to know about Telehealth Dietitian Visits?

Telehealth dietitian visits gives us the opportunity as health care professionals to provide care virtually. Did you know that you can have appointments with your RD from the comfort of your own home?

Here at Rebecca Bitzer & Associates, we use, which is a website that provides a HIPAA compliant platform for video sessions with our clients! Email or your dietitian to get their individual link!

telehealth dietitian visits

How do I use is a very simple Telehealth platform to use. No need to download any software! Just click on your RD’s unique link at the time of your appointment and enter in your name. You’ll then be in the virtual waiting room where your dietitian will then initiate the call.

What if I don’t have the unique link?

Give us a call at 301-474-2499 or email us at so that our admin team can resend you that link!

What device do I need in order to use

You can use a computer or smart phone to connect on Here you can find the specific compatibility requirements.

Are Telehealth dietitian visits covered by my insurance?

Unfortunately, we can make no guarantees of Telehealth coverage. We are, however, seeing an increase in coverage from some insurance companies. As always, we ask that you reach out to your insurance provider and check to see if you have virtual counseling benefits in your plan.

What can I do to prepare for my Telehealth dietitian visits?

Check your internet speed

First, we would recommend downloading the app in advance, and testing it to ensure the video and microphone both work. It is also very helpful to have fast enough internet speed to handle the software. You can check your internet speed here. A few things to try that can increase your speed is to:

  • connect via ethernet (vs wifi)
  • close other programs/windows
  • avoid downloading any large files during the session

Prepare your space

We ask that you set yourself up for success. This means limiting your distractions. Find a quiet place to take the call. This could be in your office at work (if able), in your car (but not while you are driving), or in a quiet room of your house. Make sure to close the door, turn off the TV/music, and separate yourself from noisy/distracting pets.

What people are saying about their first Telehealth appointment:

It was my first teleconference with Kaitlin. The app was easy to use once I figured out how to start. Thank you for offering this option.
Shelley is totally amazing
Just as helpful as in person!
Klara is awesome! Thank you for all you do.
Kaitlin is very good at keeping me focused on what I need to do. She is pleasant to work with and a great young professional. I understand why my doctor referred me to this practice. Thank you,

We can help you set up your Telehealth dietitian visits

We are grateful for advancing technology and the ability to meet with people both in person and through Telehealth. If you have any questions or concerns, please call us at (301) 474-2499 or email for more information. Your privacy is important to us, which is why we use a HIPAA compliant service, as well as ensure that your sessions are private and never recorded.

Dietitian Telehealth Appointment

Dietitian Dana Describes what happens during a telehealth appointment with her in this video below.


Digestive Dietitian Kathleen talks about what happens with a telehealth appointment with her:



What to learn more about Rebecca Bitzer & Associates and how our team can help with your condition? Find out here!

Here are some of our recipes written by our own dietitians!


Check out some of our books to help keep you satisfied and nourished!

Gluten and Dairy Free Breakfast


Blog updated April 2020

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